Significance of supplier selection criteria evolvment in IT outsourcing to emerging economies: lessons from a global IT outsourcing project

Hyvonen H, Helminen M, & Watanabe C (2015). Significance of supplier selection criteria evolvment in IT outsourcing to emerging economies: lessons from a global IT outsourcing project. Journal of Technology Management for Growing Economies 6 (2): 7-25. DOI:10.15415/jtmge.2015.62005.

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Abstract

In line with the increasing significance of the acceleration of information technology (IT) advancement and also of harnessing the vigor of emerging economies, IT outsourcing to emerging economies has become global concerns. This enables global companies to enjoy a critical competitive edge by choosing the best option in outsourcing strategy and supplier selection. Consequently, supplier selection criteria have become critical issues for both suppliers and customers.

This paper attempts to provide insightful suggestions to these issues. An empirical analysis was conducted taking supplier selection criteria evolvement in global IT outsourcing project focusing on action research in a multinational company.

Noteworthy findings include impacts of manager's change, identification of creative moment and weighing of supplier selection criteria.

Item Type: Article
Uncontrolled Keywords: IT outsourcing; emerging economies; supplier selection criteria; project management; action research
Research Programs: Advanced Systems Analysis (ASA)
Bibliographic Reference: Journal of Technoology Management for Growing Economies; 6(2):7-25 [October 2015]
Depositing User: IIASA Import
Date Deposited: 15 Jan 2016 08:52
Last Modified: 16 Sep 2016 09:31
URI: http://pure.iiasa.ac.at/11303

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