A Framework for Categorising and Evaluating Tools for e-Democracy

Danielson, M. & Ekenberg, L. ORCID: https://orcid.org/0000-0002-0665-1889 (2020). A Framework for Categorising and Evaluating Tools for e-Democracy. The Electronic Journal of e-Government 18 (1) 69-82.

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Abstract

The design of tools and interfaces for e-democracy systems takes place in a highly multidisciplinary context. However, the inter-contextual understanding of democracy is still immature. This article presents a framework suitable for evaluating tools for e-democracy. The framework has been developed based on earlier theories and frameworks and then further evaluated against two test cases: Twitter and BottenAda. The evaluation model builds on the inclusion of different views of e-democracy, not seeing them as conflicting per se but rather making it possible for e-democracy tool users and developers to understand the varying degree of support a tool can display for several aspects of democracy. The model also provides a visualization of complex theories and can thus contribute to a more informed discussion on what types of democratic values are being supported in a particular e-democracy tool.

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