Management Control of Public and Not-for-Profit Activities

Hofstede, G. (1980). Management Control of Public and Not-for-Profit Activities. IIASA Working Paper. IIASA, Laxenburg, Austria: WP-80-052

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Abstract

This working paper discusses and classifies the problems of management control in "non-profit" activities. After further discussion an extended version will be prepared as a Research Report, which should provide a basic reference point for further developments. The work described is a natural extension of the author's past work, but the immediate stimulus was the study of strategic monitoring of health systems undertaken in the Management and Technology Area by Mark Cantley in 1978/79. Arising from this work a joint seminar was held with the European Institute for Advanced Studies in Management in Brussels on the topic of "Control Systems and Processes in Public and Nonprofit Organizations" and this paper incorporates some of the discussion arising at that conference. The general question of controlling "not-for-profit activities" remains of vital interest for systems analysts since so much of their work is devoted to such activities. This paper is, therefore, concerned with a topic that is central to IIASA's interests.

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