?url_ver=Z39.88-2004&rft_id=doi%3A10.1109%2FIEEM.2007.4419480&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.au=Zhao%2C+W.&rft.aulast=Zhao&rft.aufirst=W.&rft.date=2007&rft.title=Analysis+of+institutional+factors+influencing+the+service+innovation+-+a+case+of+chinese+software+industry&rft.btitle=2007+IEEE+International+Conference+on+Industrial+Engineering+and+Engineering+Management&rft.genre=proceeding