?url_ver=Z39.88-2004&rft_id=10.1016%2F0377-2217(94)00288-6&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.au=Adan%2C+I.J.B.F.&rft.aulast=Adan&rft.aufirst=I.J.B.F.&rft.issue=1&rft.volume=92&rft.date=July+1996&rft.issn=0377-2217&rft.atitle=Analyzing+Ek%2FEr%2Fc+queues&rft.title=European+Journal+of+Operational+Research&rft.pages=112-124&rft.genre=article