Expert vs. management support systems semantic issues

Lee, R.M. (1983). Expert vs. management support systems semantic issues. Cybernetics and Systems 14 (2-4) 139-157. 10.1080/01969728308927722.

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Expert systems hold great promise for technical application areas such as medical diagnosis or engineering design. They are, we argue, less promisingfor management applications. The reason is that managers are not expertsin the sense of possessing a formal body of knowledge which they apply.The limitations of artificial intelligence approaches in managerial domainsis explained in terms of semantic change, motivating attention towardmanagement (decision) support systems.

Item Type: Article
Research Programs: Clearinghouse and Networking Activities (CLH)
Depositing User: Romeo Molina
Date Deposited: 14 Apr 2016 13:48
Last Modified: 27 Aug 2021 17:26

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