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Lee, R.M. (1980). Analyzing Red Tape: The Performative vs Informative Roles of Bureaucratic Documents. IIASA Working Paper. IIASA, Laxenburg, Austria: WP-80-184
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Abstract
The preparation and transfer of documents bureaucratic procedures are generally viewed solely as a means of transferring information within the organization. When taken as the basis for analyzing and improving bureaucratic systems, this view is too narrow. Another, performative aspect of these documents also needs to be considered in the analysis.
This paper elaborates on this additional function of organizational documents and points out the need for a broader framework for analyzing bureaucratic systems.
| Item Type: | Monograph (IIASA Working Paper) |
|---|---|
| Research Programs: | Management and Technology Area (MMT) |
| Depositing User: | IIASA Import |
| Date Deposited: | 15 Jan 2016 01:47 |
| Last Modified: | 27 Aug 2021 17:09 |
| URI: | https://pure.iiasa.ac.at/1285 |
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