A Multi-Criteria Approach to Analysing E-Democracy Support Systems

Danielson, M., Ekenberg, L. ORCID: https://orcid.org/0000-0002-0665-1889, & Mihai, A. (2022). A Multi-Criteria Approach to Analysing E-Democracy Support Systems. In: Facebook Nation. pp. 299-328 New York: Springer. 10.1007/978-1-0716-1867-7_13.

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New information and communication technologies (ICT) have made the public sphere more diverse and fragmented, and consequently it demands a new kind of literacy to navigate. However, the inter-contextual understanding of democracy is still immature, making it sometimes difficult to have a more coherent view of the various concepts and ideas involved. Neither is the more limited concept of e-democracy uncomplicated and the design of tools and interfaces for e-democracy systems takes place in a highly multidisciplinary context, while there is still a need for some shared ideas of what democracy actually means, also in this new context. In this chapter, we suggest a general framework for evaluating tools for e-democracy and suggest some non-exhaustive criteria under which such tools can be evaluated. The framework is intended to enable users and developers to understand the varying degree of support a tool can provide for several aspects of democracy, and contains a ranking mechanism as well as a suggestion of a ranking-based index based on different criteria and the performance of a tool under these, while still being inclusive regarding different possible conceptions of the concept of e-democracy and its various forms.

Item Type: Book Section
Research Programs: Advancing Systems Analysis (ASA)
Advancing Systems Analysis (ASA) > Cooperation and Transformative Governance (CAT)
Depositing User: Luke Kirwan
Date Deposited: 07 Feb 2024 09:55
Last Modified: 29 Apr 2024 12:38
URI: https://pure.iiasa.ac.at/19483

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