Expert vs. Management Support Systems: Semantic Issues

Lee, R.M. (1983). Expert vs. Management Support Systems: Semantic Issues. IIASA Working Paper. IIASA, Laxenburg, Austria: WP-83-037

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Expert systems hold great promise for technical application areas such as medical diagnosis or engineering design. They are, we argue, less promising for management applications. The reason is that managers are not experts in the sense of possessing a formal body of knowledge which they apply. The limitations of artificial intelligence approaches in managerial domains is explained in terms of semantic change, motivating attention towards management (decision) support systems.

Item Type: Monograph (IIASA Working Paper)
Research Programs: Clearinghouse and Networking Activities (CLH)
Depositing User: IIASA Import
Date Deposited: 15 Jan 2016 01:53
Last Modified: 27 Aug 2021 17:11

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