Based on existing practices and experience, BESTGRID foresees the development of action plans individually tailored to the needs of TSOs. Using the review of historical cases of infrastructure projects in different areas, IIASA will provide advice on actions dealing with the five guiding principles need, transparency, engagement, environment and benefit. 

This deliverable contains a review of actions which lead to success by dealing with public awareness and acceptance issues in infrastructure projects that before their realization, faced public opposition. Successful experiences from other projects, outside (the realm) of transmission infrastructure, will also provide creative ideas on new and additional actions that could be implemented within the frame of pilot projects.