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    <abstract>Today, there is an ongoing rapid development and remarkable change both in management systems and in production related control and information systems in the pulp and paper industry. The new hardware based on recent development in microelectronics has opened totally new technical possibilities and this has lead to the concept of integrated hierarchical company and/or mill-wide information and control systems. 

In order that these new systems and technical solutions can be effective and useful the experiences, needs and opinions of the existing and potential users of these systems are important. At the International Institute for Applied Systems Analysis (IIASA) at Laxenburg, Austria, a project studying long-term development and problematics of forest industry was initiated in 1979. One of the main topics suggested in the project proposal is the development of integrated computer systems. Later, the emphasis of the whole project progresses to other topics, however it was decided that a detailed survey to study the needs and opinions of users was an essential part of the program. 

A detailed questionnaire was prepared and mailed to over 240 major forest industry companies in 17 countries. This paper reports on the results of this survey in a relatively condensed form. It is the hope of the author that this report will be useful and interesting to people developing and working with these systems in the forest industry and certainly this document is valuable to IIASA for planning further activities in this area.</abstract>
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